Problems with BT Smart Hub

kikev · January 26th, 2017, 06:19 PM

I've just installed a BT Smart Hub and it now takes ages for the Forum to load. Is anybody else having problems? I also have BT Infinity. Any help would be appreciated. Thanks in advance for any help.

Dvder · January 26th, 2017, 06:53 PM

Not directly relevant K, but I had a BT Voyager which performed well for years, but suddenly I was getting pages timing out or not loading fully. Pages with large format photos (1000 pxl and above) just gave up no matter what browser I tried - and I was nominally on a 16Mb connection. I tried a firmware update to no avail, and concluded that some networking software update in Windows was not co-operating with the BTV.

In my case I was able to get a spare (and free) D-Link router and not only did it fix the slow connection problem, but gave me the full benefit of the 24Mb my line had been upgraded to without me knowing.

January 26th, 2017, 06:19 PM	#1
kikev Member Join Date: Dec 2006 Posts: 39 Thanks: 23,540 Thanked 219 Times in 35 Posts	Problems with BT Smart Hub I've just installed a BT Smart Hub and it now takes ages for the Forum to load. Is anybody else having problems? I also have BT Infinity. Any help would be appreciated. Thanks in advance for any help.

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January 26th, 2017, 06:53 PM	#2
Dvder Member Join Date: Nov 2016 Posts: 71 Thanks: 2,471 Thanked 882 Times in 68 Posts	Not directly relevant K, but I had a BT Voyager which performed well for years, but suddenly I was getting pages timing out or not loading fully. Pages with large format photos (1000 pxl and above) just gave up no matter what browser I tried - and I was nominally on a 16Mb connection. I tried a firmware update to no avail, and concluded that some networking software update in Windows was not co-operating with the BTV. In my case I was able to get a spare (and free) D-Link router and not only did it fix the slow connection problem, but gave me the full benefit of the 24Mb my line had been upgraded to without me knowing.