a435843,
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Originally Posted by a435843
The Safe Mode technique is also good. By using this method of uninstall, it allows you to hide, ignore, or attempt a separate reinstall of that update, after you can reboot and verify that the system issues have been fixed, thereby isolating the bad update.
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I've been using the Safe Mode technique for years (since 3.1?) so, although it may be slow and a bit of a POA, it does work. And, as with so many things today, if something works, why change it?
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This was a rather large update this month, requiring multiple reboots, so it wouldn't surprise me if this were the case for you. Also, upon looking up this KB number, there doesn't seem to be a problem with the update itself, so I think the process was corrupted, hence the random system problems (I am assuming that the uninstall fixed these problems, which is what I think you're saying).
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There were 11 updates this month for me (sometimes it said 10). I wound up doing the uninstall several, and, each time all 11 were uninstalled the computer went back to normal. There was something unusual (at least that I've ever seen) though.
My first attempt to weed out the bad update, I installed the first in line (KB3065822) and rebooted. Machine started acting up after the boot (wifi icon gone, replaced by ethernet icon showing it wasn't connected, and the start button and task bar frozen). Rebooted into Safe Mode and then into Add/Remove Programs. But instead of finding only the one update I found three. That was weird, I was sure I'd removed all of them with the latest date. Oh well, brains going so I deleted the three and started over. After reboot the machine worked fine. Then reinstall only the '5822 update and it crashed the machine again. Rebooted and then into Safe Mode again. Back into Add/Remove Programs and Damn! There are the three updates (KB3065822, KB3075516 and KB3065822) again!
So correct me if I'm wrong, but I don't remember one update installing two others? MS probably does it all the time I just haven't been paying close enough attention.
So I uninstalled all three and then installed the other nine. No problems. Neither of the other two have reappeared.
At this point, you may wish to try to re-update this one update only, for safety's sake, either by using Windows Update, or an old standby technique that I've had some success with in the past,
downloading the update directly from MS's web site and running it manually, so you can verify everything is OK. Then verify that it doesn't appear in Windows Update after rebooting.
The nice thing about System Restore is that you can roll back the whole thing at one time, then reinstall updates one at a time, until you find the bad update. Just pick the correct restore time, as being prior to kicking off the updates. You may also find that separate, individual updates also helps you to avoid the system corruption problem I described, when you perform a bulk update that causes an issue. In other words, individually, each update goes in fine.
With Safe Mode you have to uninstall one, reboot, check the system, if it's OK, go back into Safe Mode, uninstall the next one, etc., until finding the bad one, then reinstalling the good ones.
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